Last updated: August 04, 2023
By using this website, you agree to be governed by these Terms and Conditions of Use, all relevant laws and regulations, and that you are responsible for complying with any applicable local laws. You are not permitted to use or access this site if you do not agree with any of these conditions. This website’s materials/items are protected by relevant copyright and trade mark law.
Introduction
In acceptance of the Terms and Conditions you are permitted the use of all search facilities within PartsW and to access all products within the site.
We may revise these terms and conditions at any time by updating this page. You should check this page from time to time to review the then current terms and conditions, for any further updates and changes. Certain provisions of these terms and conditions may be superseded by legal notices or terms located on particular pages of this Website.
Ordering
When ordering online you are deemed to place the order through our secure online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. This information is also available to view by logging into your account online using your password and username created on registration.
Our acceptance of an order takes place when we dispatch the order. Even if your payment has been processed immediately, we can choose to cancel the order and refund without compensation if no goods are available to send.
We may refuse to accept an order:
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- where goods are out of stock or no longer available;
- where we cannot obtain authorisation for your payment;
- if there has been a pricing or product description error;
- if you do not meet any eligibility criteria set out in our terms and conditions.
Warranty and Return Policy
Warranty Claims
The purchaser must contact PartsW within 30 days of receiving shipment for approval of any return or exchange.
Your dated invoice is your warranty certificate and establishes your eligibility for said warranty. The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed.
Shipping Fee
Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser is obligated to return defective parts at his own expense and pay for the shipping label for the replacements; PartsW, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the shipping label paid by the purchaser.
For any PartsW warranty claims requesting cross shipping (PartsW ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to pay for shipping labels for returning and shipping replacements.
Limited Liability
PartsW under this warranty is limited liability solely to the repair or replacement of the defective parts.
PartsW shall not be liable for any incidental, special, consequential, or exemplary damages, or for any service not expressly provided for herein, relating to or arising from our products. PartsW does not provide reimbursements for the delay, labor, mileage, or any other costs involved in the installation or reinstallation of the auto parts in question. Warranty does not cover parts installed for an incorrect application. Examples of excluded charges are labor time for alignment, fluids, and rental car reimbursement.
PartsW assumes or accepts no responsibility for any expenses incurred for the removal or re-installation of the purchased part. There is no expressed or implied warranty for any labor performed.
PartsW assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part.
Warranty Limitations
This warranty applies only to the auto part supplied by PartsW and shall not apply to, or include any of the following:
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- Repair or replacement required as a result of any accident, misuse, road hazard, tampering or disassembly.
- Warranties are non-transferable, contain no cash value, and are only extended to the owner of the vehicle provided that the ownership has not changed since the installation of the unit
- Any PartsW auto part used for competition or related purposes.
- This warranty does not apply to units which have been altered, modified, lowered, damaged from neglect, abuse or an accident, misused, improperly installed, contaminated with dirt or other contaminants, installed on vehicles used for commercial or racing purposes, or used in applications other than recommended in our catalog.
- Anv PartsW auto part used on an off-road or fleet vehicle.
- Any PartsW auto part which has been repaired or remodeled by any person other than an authorized installer, or to which any device or accessory not conforming to O.E.M. specifications have been installed.
- Any PartsW auto part on which the periodic maintenance services required by the original manufacturer have not been performed.
- Any PartsW auto part failing as a result of failure to replace a different faulty component or failure to flush the power steering system thoroughly before installation.
- Any Parts not authorized by PartsW.
- Parts Added Peripherally (le: Inner Tie Rods And Boots on Rack and Pinion).
- Any parts purchased by customers out of the Continent of the United States.
Limited Warranty
This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability, of fitness for a particular purpose, on the part of PartsW, or the dealer installing the PartsW product. No dealer, nor any agent or employee thereof, is authorized to extend or enlarge this warranty.
Shipping Options
Most orders placed with PartsW qualify for free shipping within the Continental US.
Some orders will have an additional shipping cost due to package size or being outside of the standard delivery area.
*Warranty Replacement items covered under PartsW Warranty and Limited Lifetime warranty do not include shipping costs.
Standard Delivery (Included Free)
Delivery is between 1-5 business days. The suggested delivery arrival dates on the site are an estimated arrival time and not guaranteed.
All shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and shipping charges will not be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our auto parts warehouse puts forth every effort to prevent shipping damage, however, it does occur occasionally. If you receive your product and it is damaged, please contact our customer support as soon as possible as PartsW will only accept your claim for up to 4 days from the date of delivery. Please document any damage, as we will require photos. Damaged products will not be accepted for refund unless PartsW customer service has been contacted and the proper documentation has been provided.
User License
Permission is permitted to download one copy of the materials (information or software) from PartsW’s website for personal, non-commercial transitory reading only. This is a license, not a transfer of title, and you may not do the following under this license:
a)modify or copy the materials;
b)use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
c)attempt to decompile or reverse engineer any software contained on PartsW’s website;
d)remove any copyright or other proprietary notations from the materials;
e)transfer the materials to another person or “mirror” the materials on any other server.
If you breach any of these restrictions, your license will be automatically canceled, and PartsW may terminate it at any time. When you stop accessing these materials or when this license expires, you must destroy any downloaded materials in your possession, whether in electronic or printed media.
Service Access
While we endeavor to ensure that this Website is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
The materials appearing on PartsW’s web site could include technical, typographical, or photographic errors. PartsW does not warrant that any of the materials on its web site are accurate, complete, or current. PartsW may make changes to the materials contained on its web site at any time without notice. PartsW does not, however, make any commitment to update the materials.
Privacy Policy
We have no personal information unless you provide it by entering an order on our website, subscribing to our newsletter, or sending an entry to a sweepstakes we sponsor. We do not purchase personal information from third parties. We store customer names, addresses, email addresses and phone numbers so we can fill your order, find your order if you ask about it, contact you about your order if necessary. You also may use Avvounts to store addresses and vehicle lists, and to delete them. All personal information is stored in the United States. We do not store credit card numbers. Our catalog uses a “cookie” to identify contents of your shopping cart. You may place an order even if you block “cookies” in your browser (unless your bank or PayPal requires their own “cookie” to process your payment). If you close your browser before a purchase and “cookies” were blocked, cart contents will be lost. We contact you by telephone only if necessary to process your order. We may use your email address to tell you about discounts, promotions, newsletters or other events. Each email offers the option to unsubscribe. We will delete personal information associated with that email address promptly unless it is part of an order. Orders cannot be deleted. We do not share information with anyone except when necessary to process your order (such as telling a carrier where to deliver) or when otherwise required (such as a warranty claim, product recall, or tax audit). partsw.com is tested regularly to ensure information you give us cannot be extracted by others.
Warranty Specifications, Policies, and Procedures
Warranty – : The WARRANTY begins only after we have received your old part.
The stated warranty term applies only to the above parts purchased from Parts Warehouse.
Parts Warehouse holds no responsibility for labor costs or installation fees.
Shipping fees are not included in the execution of warranty claims.
Parts Warehouse warranties the above mentioned products to be free from defects in material and workmanship for the lifetime period from the date of purchase for the original purchaser.
Parts Warehouse will replace any of the above parts should that part be deemed defective by Parts Warehouse.
This expressed warranty covers only the aforementioned items, their internal parts, seals, O-rings, and gaskets. ABUSE, IMPROPER INSTALLATION, PARTS ADDED PERIPHERALLY (ie: inner tie rods and boots), and ROAD CONDITIONS are specifically NOT covered by the warranty agreement. BENT SHAFTS, TIE RODS, and HOUSINGS are specifically NOT covered by warranty.
This warranty covers ONLY the part purchased from Parts Warehouse. Parts Warehouse assumes or accepts NO responsibility for any expenses incurred for the removal or re-installation of the purchased part.
There is no expressed or implied warranty for any labor performed.
Labor costs are solely the responsibility of the purchaser of the above mentioned parts.
The original purchaser of the part will be the only party to which this warranty applies.
There is no stipulation of warranty to anyone but the original purchaser. Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to immediately VOID. Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser must return the defective part to Parts Warehouse with a prepaid shipping label which will be used to provide the purchaser the replacement part.
Parts Warehouse assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part.
The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed.
Your dated invoice is your warranty certificate and establishes your eligibility for said warranty.
This stated warranty is limited to one replacement part per lifetime and is non-transferable under any circumstances.
Parts Warehouse, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the prepaid shipping label provided by the purchaser.
A receipt from a ASE certificated mechanic will be requested upon any exchanges, also a valid receipt of purchase.
HOW DO WE USE YOUR PERSONAL INFORMATION?
The collected Personal Information may be used in the following ways:
While placing an order, we may utilize Personal Information such as payment data such as cardholder name, credit/debit card number (in encrypted form) with the expiration date, banking details, wallet details, and other information that you have supplied and authorized us to maintain. We may also utilize the information from your passenger’s list that is stored in or linked to your account. This information is shown to the User at the time of booking in order for you to finish your bookings as quickly as possible.
We may also use your Personal Information for a variety of other purposes, including but not limited to:
- Confirm your arrangements with the appropriate service providers;
- Keep you updated on the status of the transactions;
- Send order confirmations via SMS, Email, or any other messaging service;
- Report any changes and updates to your order(s);
- Enable our customer support team to contact you if required;
- Personalize the content of our website, mobile site, and mobile app;
- Seek product or service evaluations or any other improvements;
- Send message(s), text messages (SMS), or email(s) of verification;
- Validate/authenticate your account to avoid misuse or abuse.
COOKIES
Cookies are used to customize your experience on the Website as well as any advertising that may be displayed.
Cookies are little bits of information that your browser saves on the hard disc of your device. Cookies enable us to serve you more effectively and efficiently. We could also use such cookies to display any advertisement(s) to you while you are on our Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) focusing on destinations that may be of interest to you.
Most web browsers allow cookies automatically. Of course, you may manage how and if cookies are accepted by your browser by changing the settings in your web browser or by utilizing certain software packages. Our website supports your right to restrict any unwelcome Internet activity, including that of shady websites. Blocking our website cookies, on the other hand, may deactivate some functions of the Website and impede an otherwise flawless experience while purchasing or using certain services accessible on the Website. Please keep in mind that it is possible to ban cookie activity from certain websites while allowing cookies from trusted websites.
Links To and From Other Websites
PartsW has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PartsW of the site. Use of any such linked web site is at the user’s own risk.
Site Terms of Use Modifications
PartsW may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with United States law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the United States courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United States. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United States, you do so at your own risk and you are responsible for compliance with local laws.
12 Pc Upper & Lower Control Arm with Ball Joints Tie Rods & Sway Bars Suspension 
